User experience in project management

Primož Mavsar (2010) User experience in project management. EngD thesis.

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Abstract

This thesis describes one of the most recommended ways of integration user experience and its designers in the process of project management. The first part describes the domain of the user experience, what user experience is, which are the current and upcoming trends, describes the fields of user experience, along with recommendations and advices on its planning. The first part ends with an indication of the most used methods in designing the user experience. The second part describes best practices of user experience integration in to project management. First I describe the most common problems faced in project management. Then I present two project management methodologies: Waterfall and Scrum. The first one is presented as a bad example of the methodology, in which user experience experts are, without modification of methodology, hard to operate and integrate in the process of project management. On the other hand Scrum methodology is presented as a good example of this integration, along with its main elements. This part ends with presentation of advantages and challenges that this methodology brings to the user experience designers. The end of thesis contains a survey and its results. Survey included 10 Slovenian companies involved in web production.

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