Jure Kodžoman (2012) The evaluation model for usability of internet shops in foreign language. EngD thesis.
Purpose of thesis was to conclude if there is an obvious gain in testing the usability of ecommerce website in foreign language. Hypothesis was, that usability testing in foreign language might show usability issues on the website, which wouldn't be found otherwise. We started with presenting usability testing methods and choosing which methods to use in this thesis. We have decided to perform laboratory usability testing in combination with surveys. In the next chapter we presented the problem of using ecommerce websites in foreign language and explained the process and decisions made regarding the testing itself. In the chapter titled "Testing Results" we have presented the results of usability testing gained by tests and surveys. In the last chapter we have suggested improvements based on those findings. We have found that usability testing in foreign language can have benefits as opposed to usability testing in native language only.
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