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Application for optimization of repair services in catering establishments

Mark Merdjadi (2018) Application for optimization of repair services in catering establishments. EngD thesis.

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    Starting an own catering establishment is one of the most popular business ventures in the world. Rarely are there streets, where at least one bar or a night club is not present. Although such establishment are popular among the people, they seem to suffer from a fairly high failure rate. This is most likely due to poor organization, communication and optimization of processes within the business. Catering equipment, such as coffee machines, are a fundamental part of a quality bar operation. A well kept and properly working equipment will increase the quality of the offered products and services. It is in the best interest of a business, to have their broken machines properly fixed as soon as possible. The goal of this project is to develop an information system for optimization of repair services within catering establishments, with the help of ever more ubiquitous mobile technologies. The system will allow repairmen to keep track of their orders, work and allow them to create and save records of their completed repairs. On the other hand, the catering employees will be given an option to send back feedback on completed services.

    Item Type: Thesis (EngD thesis)
    Keywords: Android, mobile application, HoReCa, repair, service, coffee shop, catering
    Number of Pages: 51
    Language of Content: Slovenian
    Mentor / Comentors:
    Name and SurnameIDFunction
    prof. dr. Franc Solina71Mentor
    Link to COBISS: http://www.cobiss.si/scripts/cobiss?command=search&base=51012&select=(ID=1537901763)
    Institution: University of Ljubljana
    Department: Faculty of Computer and Information Science
    Item ID: 4163
    Date Deposited: 31 Aug 2018 12:13
    Last Modified: 18 Sep 2018 13:56
    URI: http://eprints.fri.uni-lj.si/id/eprint/4163

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