Process management design in document management system

Roman Thaler (2011) Process management design in document management system. EngD thesis.

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Abstract

Well designed and properly managed business processes are a vital part of successful businesses. Subject of this thesis is documentation and redesign of business processes in the company IUS SOFTWARE. The thesis also describes the process of design and planning of a Business Process Management System. The project for business process redesign was started because of the need to optimize and update currently running processes in the company. I developed a new process (redesigned process), based on documentation and modeling of existing processes. The redesign and the process itself are described in the first part of the thesis. Business Process Management System is described in the second part of the thesis. The need for this system comes from the demand for efficient management and monitoring of processes, and their execution. System architecture follows the guidelines of the Service-oriented Architecture and interoperability. To demonstrate the system, I designed a prototype. It is implemented in Microsoft .NET Framework and associated technologies. I chose this technology, because of the compatibility with the current with current company infrastructure. In addition to the fore mentioned system, I evaluated other possible commercial alternatives. As I concluded, these are not appropriate for use in the company, due to their complexity and the abundance of features, which the company actually does not require. Developed prototype confirms, that the design of the system is appropriate and that it allows efficient management of business processes. It conforms with all requirements and is a suitable solution for the company.

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