Framework for selection of approaches for improvement of information systems development process

Luka Krivec (2017) Framework for selection of approaches for improvement of information systems development process. MSc thesis.

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Abstract

In this master's thesis, we developed a framework for selection of approaches to improve the information systems development process. The framework combines both evaluation models and method engineering. It presents an overview of currently developed evaluation models and different approaches to method engineering. Our framework includes an evaluation model that allows the evaluation of the information system development process from social, technical and economic perspectives. With evaluation part of our framework, we first evaluate elements of information system development process, and so obtain a list of elements that should be improved. This is followed by the selection of approaches for improvement of information systems development process, based on established techniques from the field of method engineering. First, we find meaningful alternatives for elements that need improvement, and these are usually based on established development processes. Using the selection part of our framework we assess the appropriateness of alternative elements for the project and development team, and on this basis prepare a list of suitable alternative elements. We finally present the best alternatives to the company management, which then chooses those that will be introduced. We tested our framework with a case study carried out in a Slovenian company, which deals with informatics in logistics. The managers confirmed that the results of this study were useful for their company.

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